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6+ years of experience leading end-to-end UX research and design of B2B/B2C products in Healthcare & IT, most recently at CVS Health — revolutionizing experiences for pharmacists and clients.
RAY LASKY IS A
SR. UX DESIGNER
IN CHICAGO.
RAY LASKY IS A
SR. UX DESIGNER
IN CHICAGO.
6+ years of experience leading end-to-end UX research and design
of B2B/B2C products in Healthcare & IT, most recently at CVS Health — revolutionizing experiences for pharmacists and clients.
Ray Lasky is a
Senior UX Designer in Chicago.
6+ years of experience leading end-to-end UX research and design of B2B/B2C products in Healthcare & IT. Most recently, I led the inception of two new products at CVS Health which transformed their client onboarding process, and improved pharmacists' task times by 35%.
Storytelling is essential to good design.
Storytelling is essential to good design.
CVS Drug Safety
Opiate scams, potential overdoses, and dangerous drug interactions. Effective pharmacists' tools meant safer outcomes for members. Performance failures in legacy systems began to negatively impact pharmacists’ job performance and, in turn, their morale. I led research and design of this new Safety & Quality Monitoring application to improve pharmacists' job performance, bolster members' safety, and save CVS millions in maintenance costs.
Simplicity for CVS Clients
For an industry under federal fire, this high-pressure project in CVS's $190B pharmacy benefits management division required deep domain expertise, executive stakeholder management, and team leadership. I led a team of designers and consultants to transform the client-onboarding process within 6 months despite constant ambiguity. However, there was a not-so-happy ending.
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